Services

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What Services We Offer

At Astec we provide services to cover all aspects of Assistive Technology; from supply of software and hardware through to training and complete end-user support. We can assist with the installation of software on a single machine, through to full roll-outs company-wide. Astec is your choice for a one-stop accessibility solutions supplier.

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Training

  • One-to-one training of Assistive and Non-Assistive Technology products to end users.
  • Group training for small and larger groups of Assistive and Non-Assistive Technology users.
  • Train the trainer sessions covering Assistive Technology products working with a specific product such as MS Office, email, etc.
  • Training in awareness of Assistive Technology products to people such as IT departments and second-line support.
  • Training in the creation of accessible documentation, reports and forms for Admin, HR and IT departments.
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Consultancy

  • Assistive Technology Assessments of users requirements (needs) for bespoke technology within their workplace.
  • Providing consultancy and assistance to developers of bespoke databases, web sites, intranet pages and applications.
  • Testing and evaluation of software and hardware in respect of use by assistive technology users.
  • Testing and evaluation of laptops and desktop machines for use by assistive technology users.
  • Creation of accessible documents, reports and forms for use by assistive technology users.
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Project Management

Astec are well-trained in providing project support and management to your software upgrade roll-out or hardware replacement program.

  • Managing the roll-out of projects to assistive technology users during upgrades of software, training, etc.
  • Providing supportive accessible documents (such as User Guides and Technical Manuals) for project orientated work.
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Scripting

  • Assessments of bespoke or in-house applications which require a level of accessibility.
  • Full scripting (programming) of Assistive Technology software (such as Dragon NaturallySpeaking and JAWS screen reader) for integration with bespoke databases and applications.
  • Creation of installable EXE or MSI scripting packages for full control and/or remote deployment to users machines.
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Software Installation

This can be provided either remotely or via a visit to coincide with training.

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Ongoing Support

All of our customers benefit from free telephone support, but dedicated telephone numbers and support contracts can be arranged.